Track Your iMile Delivery
Real-time Status & Updates
Enter your 13-digit iMile tracking number below to see exactly where your package is.
How to Track Your iMile Package
- 1
Find your Tracking Number
Look for the 13-digit number (e.g., 6123456789123) in your SMS or email confirmation.
- 2
Enter in the Search Box
Paste the number into the tracking field above and click the search button.
- 3
Get Real-Time Status
View the current location, estimated delivery time, and history of your shipment.
Tracking Number Format
iMile tracking numbers typically consist of 13 digits and often start with the number 6 or 4.
Example Format
Understanding Tracking Statuses
Confused by the updates? Here is what each status means for your delivery.
The merchant has created the shipping label, but iMile hasn't received the package yet.
Your package is moving through the iMile network between facilities or countries.
The courier has your package and is on the way to your doorstep right now.
The package has been successfully handed over to you or placed in a safe spot.
iMile Customer Service Contacts
UAE & Global
+971 58 956 0844
customerservice@imile.me
Saudi Arabia (KSA)
9200 14681
ksa@imile.me
Headquarters
Plot No. 2, Dubai,
United Arab Emirates
Frequently Asked Questions
Why is my iMile tracking not updating?
Tracking updates can sometimes pause if the package is clearing customs or moving between facilities over the weekend. If there is no update for more than 3 days, please contact iMile support.
What time does iMile deliver?
iMile typically delivers between 9:00 AM and 9:00 PM. During peak seasons (like White Friday or Ramadan), delivery hours may extend.
Does iMile deliver on weekends?
Yes, iMile operates 7 days a week in many major cities across UAE and KSA to ensure fast delivery.
How can I contact the iMile courier?
Once your status is 'Out for Delivery', you will usually receive an SMS with the driver's mobile number. You can call them directly to coordinate.